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SHARP GLASS SERVICES GUARANTEE

CUSTOMER CARE PLAN

As a client of Sharp Glass Services you have the right to expect the following standards from us:

  1. In our dealings with you we will be completely honest.
  2. You will receive friendly, courteous and professional service at all times.
  3. Our high standards of integrity will ensure that any service or advice that we supply to you is in the best possible long term interest and value to you the customer.
  4. All work will be carried out with the minimum possible disruption to you.
  5. Your work will be carried out in a clean and tidy manner and we will clear the work site of our debris on completion of our task.
  6. Your time and your views are valuable and will be respected.
  7. Our aim is to provide service "to your total satisfaction", we welcome your feedback in helping us achieve this goal.

GUARANTEE

We guarantee to provide a first class service as laid out in our Customer Care Plan.

Should you feel that we have failed in any way to meet our stated commitment, please contact us, so that we can take all practical steps to ensure your satisfaction.